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2006/12/5

Tuesday's B(o)(o)B

This weeks Tuesday's Boob is Lana from Yahoo's YMusic "Unlimited" customer service department. In response to my e-mail question, "Why am I unable to transfer music to my player without getting a message that says to reacquire the licenses for the songs?" And, "Why when I try to reacquire licenses I get a message that says to buy the service that I already purchased?", she wrote, "Right click on the song to transfer, left click on re-acquire license, then try transferring the song again."
 
Clearly Lana is incapable of reading my question and just copied and pasted someone else’s pre-made response.
 
Don't get me wrong. I applaud Yahoo for giving employment opportunities to the functionally illiterate. However, I really think they should limit those opportunities to positions in the custodial department of their company. Because even though Lana is totally useless in the customer service department, her abilities can still be put to good use sweeping floors and scrubbing toilets.

Word to the wise; Yahoo's YMusic Service SUCKS! I bought a 1 year subscription and had to spend 4 days of each month complaining to the customer service department to reactivate my service after they shut it off at the end of each month. Skip the headache and get Napsters service.

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